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Unlimited users
Every employee, every auditor, every vendor contact can be on the platform. Adoption is the point. We will never tax it.
COMMERCIAL MODEL
Priced on one metric. Metered on none.
Governance only works when everyone participates, so we removed every mechanism that taxes participation: no per-seat fees, no usage meters, no AI surcharges. This page states the metric we price on, what never enters the calculation, and how we engage through procurement.
Unlimited users · AI included · Zero metering
How the annual figure is built
Annual subscription
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Headcount band
the organization in scope
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Modules activated
one, two or three
03
Deployment
SaaS, dedicated, private
Never in the calculation
- Users
- AI usage
- Documents & volumes
THE MODEL IN TWO SENTENCES
How is Mindlapse licensed?
Mindlapse is licensed as an annual subscription set by one metric: the headcount band of the organization in scope, modified by the modules activated and the deployment option. Users are contractually unlimited - every employee, auditor or vendor contact can be on the platform.
AI is included with a zero-metering commitment: no inference metering, no token budget, no agent credits, no fair-use cap. No price grid is published; engagements start as a consultation or a tender answered by the bid desk.
THE COMMERCIAL DOCTRINE
Four principles, no surprises.
02
Banded on headcount
One primary metric: the size of the organization in scope, in headcount bands. You can situate yourself before you ever talk to us, and your band does not move because you used the platform more.
03
AI included
Ernest is the product, not an add-on. Verification, analysis and drafting are included: no inference metering, no token anxiety.
04
Modular by design
Start with the module where it hurts most (risk, compliance or third parties) and activate the rest on the same data when ready.
HOW THE FIGURE IS BUILT
One metric, two modifiers, and a list of things that never count.
Enough to build your comparison grid before the first conversation, and enough to see which line items your other candidates charge for.
What counts
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Primary metric: headcount band
The annual subscription is set by the headcount band of the organization in scope. Bands, not exact counts: crossing a hiring threshold mid-term does not reopen the contract.
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Modifier: activated modules
Risk Intelligence, Compliance and Third-Party Risk Management. Start with one, activate the others on the same data. Ernest and the Cyber Cockpit come with every module.
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Modifier: deployment and options
Dedicated instance, private cloud or on-premise, and scoped support options where you want them. Declared up front, never discovered at renewal.
What never counts
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Users
Employees, auditors, vendor contacts, executive committee members: unlimited, and unlimited contractually rather than as a commercial gesture.
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AI usage
No inference metering, no token budget, no agent credits. Running Ernest across your entire control base costs exactly what running it once costs.
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Volume
Documents, evidence, controls, frameworks mapped, assessed third parties: none of them is a billing event.
CONTRACTUAL COMMITMENT
The zero-metering commitment.
The market is drifting toward agent credits and consumption-based AI billing, a model that makes governance teams ration the very capability they bought. We commit to the opposite, in writing, for the duration of the contract.
CONTRACTUAL COMMITMENT
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No inference metering: analysis, verification and drafting are included at any volume.
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No agent credits, no token budget, and no fair-use clause capping AI usage.
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No surcharge when a new AI capability ships: it reaches your subscription at no extra cost.
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Heavy use of Ernest is a signal that the platform works, never a billing event.
This commitment is carried by the product terms and conditions, not by this page.
ALWAYS INCLUDED
Every subscription comes with
None of this is an option line. It is what the subscription is.
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All platform updates and new framework mappings
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A dedicated Customer Value Manager
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Onboarding and methodology support
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EU hosting, with sovereignty guarantees in writing
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Support from cyber-governance practitioners
DEPLOYMENT OPTIONS
From SaaS to your own infrastructure.
Sovereignty needs differ. The platform doesn’t change; its location can.
Operated by Mindlapse On your infrastructure
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SaaS (EU)
Fully managed, hosted exclusively in the European Union. The fastest path to value.
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Dedicated instance
Your own isolated instance, managed by Mindlapse, for stricter isolation requirements.
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Private cloud / on-prem
Deployed in your private cloud or data center, for the most demanding sovereignty postures.
TENDERS & PURCHASING
Built to be evaluated, not just demoed.
Most of our engagements begin as a formal consultation. Here is what your procurement, legal and security teams get, and who to address it to.
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Including us in a consultation
Send the consultation documents to our bid desk. We answer the full pack (functional, technical, security, contractual) within your calendar, and we tell you up front if we are not going to bid.
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The evaluation pack
The documents your procurement, legal and security teams ask for, provided on request and under NDA where you need it.
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Contractual framework
An annual subscription on our standard terms as the baseline. Where your own framework requires it, we adapt to it.
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Groups and multi-entity scoping
Group-level agreements, subsidiary roll-outs and purchasing-body routes are handled case by case. Raise them early: they shape the scope far more than any feature discussion.
A consultation to answer, a vendor questionnaire to fill in, a framework agreement to review: one address.
COMMERCIAL MODEL · FAQ
Fair questions, straight answers.
How much does Mindlapse cost?
Mindlapse is an annual subscription, set by the headcount band of the organization in scope and by the modules you activate, with unlimited users and no AI metering. There is no per-user list price to multiply and no published grid: a structured qualification produces a firm annual figure. Third-party sites quoting a Mindlapse price are not sourced from us.
Why don’t you publish a price grid?
Because the fair figure depends on the size and structure of your organization, not on a feature matrix: a published grid would price a twelve-entity group and a single-entity company identically. What we do publish is the metric: headcount band, modules activated, deployment. That is what you need in order to compare; the figure itself comes from scoping.
Is there really no per-user cost?
Really. Unlimited users is contractual, not a commercial gesture. Inviting your whole organization, your auditors and your vendors costs nothing more: a governance platform charged per seat is a governance platform nobody adopts.
Will AI usage increase the bill?
No. We don’t meter AI inference, we don’t sell agent credits, and no fair-use clause caps how much you run Ernest. Heavy use is a sign the platform works, not a billing event.
How do you respond to tenders?
Send the consultation documents to our bid desk. We answer the full pack (functional, technical, security and contractual) within your calendar.
Can we start small?
Yes, most customers start with a single module on a defined scope, then extend. Your data and configuration carry over; nothing is re-implemented, and activating a second module is a contractual amendment, not a new project.
ENGAGE US
Scope first, figure second.
Tell us your size, your entities, the frameworks in scope and your regulatory exposure: we come back with a firm annual proposal.