Privacy Policy
1. Introduction
- Welcome to Mindlapse (“Mindlapse,” “we,” “us,” or “our”). We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have.
3. Data Controller
Mindlapse is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or your personal data, you can contact us at:
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Email: hello@mindlapse.ai
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Website: https://mindlapse.ai
4. Information We Collect
We process personal data based on the following legal grounds:
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Contractual Necessity: When processing is necessary to provide you with our services.
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Legitimate Interest: When processing helps improve our services and user experience.
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Consent: When you explicitly agree to the processing of your data (e.g., for marketing communications).
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Legal Obligation: When we are required to process data to comply with applicable laws.
5. How We Use Your Data
We use your data for the following purposes:
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To provide and maintain our services.
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To personalize your experience.
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To improve our website and services.
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To communicate with you regarding updates, security notifications, and customer support.
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To comply with legal obligations and prevent fraud.
6. Data Sharing & Disclosure
We do not sell or rent your personal data. However, we may share your data with:
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Service Providers: Third-party providers who assist us in hosting, analytics, and customer support.
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Legal Authorities: When required by law or to protect our legal rights.
7. Data Storage & Security
Your data is securely stored on servers hosted by OVH, located within the European Union. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.
8. Data Retention
We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. The retention periods are as follows:
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Account data: Retained as long as your account remains active, and deleted after 12 months of inactivity.
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Billing and transaction data: Retained for 6 years to comply with financial regulations.
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Marketing data: Retained until you withdraw your consent.
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Log files and analytics data: Retained for a maximum of 24 months.
9. International Data Transfers
If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:
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Standard Contractual Clauses (SCCs) approved by the European Commission.
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Adequacy decisions for countries that offer sufficient protection under GDPR.
10. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
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Access & Correction: You can request access to or correction of your personal data.
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Deletion: You may request the deletion of your personal data.
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Objection & Restriction: You have the right to object to or restrict certain processing activities.
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Data Portability: You may request a copy of your data in a structured, machine-readable format.
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Right to Withdraw Consent: If you have given consent, you can withdraw it at any time.
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Right to Lodge a Complaint: You have the right to file a complaint with a supervisory authority such as the CNIL (www.cnil.fr) in France.
To exercise these rights, contact us at hello@mindlapse.ai.
11. Cookies & Tracking Technologies
We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.
12. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
13. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.
14. Contact Us
f you have any questions about this Privacy Policy, you can contact us at:
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Email: hello@mindlapse.ai
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Website: https://mindlapse.ai
Thank you for trusting Mindlapse!