{"id":3536,"date":"2026-03-22T09:40:09","date_gmt":"2026-03-22T07:40:09","guid":{"rendered":"https:\/\/www.mindlapse.ai\/?page_id=3536"},"modified":"2026-03-22T09:45:07","modified_gmt":"2026-03-22T07:45:07","slug":"confidentialite-site","status":"publish","type":"page","link":"https:\/\/www.mindlapse.ai\/en\/privacy-site\/","title":{"rendered":"Privacy Policy"},"content":{"rendered":"<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>Effective Date: March 12, 2025<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This Privacy Policy describes how we collect, use, and protect personal information. We are committed to ensuring the privacy of our users and complying with applicable data protection laws. By using our services, you consent to the collection and use of your information as described in this policy. We encourage you to review this policy regularly for any updates or changes.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>1. Introduction<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Welcome to Mindlapse (&#8220;Mindlapse,&#8221; &#8220;we,&#8221; &#8220;us,&#8221; or &#8220;our&#8221;). We take your privacy seriously. This Privacy Policy explains what information we collect, how we use it, with whom we share it, and what rights you have.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>2. Scope of This Policy<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">This Privacy Policy applies to our website <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/mindlapse.ai\" target=\"_blank\" rel=\"noopener\">https:\/\/mindlapse.ai<\/a>, our SaaS platform and services, and any interaction you have with us (e.g., demos, support, events). It does not apply to third-party services you may connect to through our platform.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>3. Data Controller<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Mindlapse is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or your personal data, you can contact us at: Email: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:dpo@mindlapse.ai\">dpo@mindlapse.ai<\/a> Website: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/mindlapse.ai\" target=\"_blank\" rel=\"noopener\">https:\/\/mindlapse.ai<\/a><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>4. Information We Collect<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We process personal data based on the following legal grounds:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>Contractual Necessity:<\/strong> When processing is necessary to provide you with our services.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Legitimate Interest:<\/strong> When processing helps improve our services and user experience.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Consent:<\/strong> When you explicitly agree to the processing of your data (e.g., for marketing communications).<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Legal Obligation:<\/strong> When we are required to process data to comply with applicable laws.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>5. How We Use Your Data<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We use your data for the following purposes:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">To provide and maintain our services.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">To personalize your experience.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">To improve our website and services.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">To communicate with you regarding updates, security notifications, and customer support.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">To comply with legal obligations and prevent fraud.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>6. Data Sharing &amp; Disclosure<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We do not sell or rent your personal data. However, we may share your data with:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>Service Providers:<\/strong> Third-party providers who assist us in hosting, analytics, and customer support.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Legal Authorities:<\/strong> When required by law or to protect our legal rights.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>7. Data Storage &amp; Security<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Your data is securely stored on servers hosted by OVH, located within the European Union. We implement appropriate security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>8. Data Retention<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We retain personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>Account data:<\/strong> Retained as long as your account remains active, and deleted after 12 months of inactivity.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Billing and transaction data:<\/strong> Retained for 6 years to comply with financial regulations.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Marketing data:<\/strong> Retained until you withdraw your consent.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Log files and analytics data:<\/strong> Retained for a maximum of 24 months.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>9. International Data Transfers<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">If we transfer personal data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\">Standard Contractual Clauses (SCCs) approved by the European Commission.<\/li>\n<li class=\"whitespace-normal break-words pl-2\">Adequacy decisions for countries that offer sufficient protection under GDPR.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>10. Your Rights<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Depending on your location, you may have the following rights regarding your personal data:<\/p>\n<ul class=\"[li_&amp;]:mb-0 [li_&amp;]:mt-1 [li_&amp;]:gap-1 [&amp;:not(:last-child)_ul]:pb-1 [&amp;:not(:last-child)_ol]:pb-1 list-disc flex flex-col gap-1 pl-8 mb-3\">\n<li class=\"whitespace-normal break-words pl-2\"><strong>Access &amp; Correction:<\/strong> You can request access to or correction of your personal data.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Deletion:<\/strong> You may request the deletion of your personal data.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Objection &amp; Restriction:<\/strong> You have the right to object to or restrict certain processing activities.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Data Portability:<\/strong> You may request a copy of your data in a structured, machine-readable format.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Right to Withdraw Consent:<\/strong> If you have given consent, you can withdraw it at any time.<\/li>\n<li class=\"whitespace-normal break-words pl-2\"><strong>Right to Lodge a Complaint:<\/strong> You have the right to file a complaint with a supervisory authority such as the CNIL (<a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"http:\/\/www.cnil.fr\" target=\"_blank\" rel=\"noopener\">www.cnil.fr<\/a>) in France.<\/li>\n<\/ul>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">To exercise these rights, contact us at: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:dpo@mindlapse.ai\">dpo@mindlapse.ai<\/a><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>11. Cookies &amp; Tracking Technologies<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We use cookies to enhance your experience. You can manage your cookie preferences through your browser settings.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>12. Third-Party Links<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>13. Changes to This Policy<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.<\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\"><strong>14. Contact Us<\/strong><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">For any questions about this Privacy Policy: Email: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"mailto:dpo@mindlapse.ai\">dpo@mindlapse.ai<\/a> Website: <a class=\"underline underline underline-offset-2 decoration-1 decoration-current\/40 hover:decoration-current focus:decoration-current\" href=\"https:\/\/mindlapse.ai\" target=\"_blank\" rel=\"noopener\">https:\/\/mindlapse.ai<\/a><\/p>\n<p class=\"font-claude-response-body break-words whitespace-normal leading-[1.7]\">Thank you for trusting Mindlapse!<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Effective Date: March 12, 2025 This Privacy Policy describes how we collect, use, and protect personal information. We are committed to ensuring the privacy of our users and complying with applicable data protection laws. By using our services, you consent to the collection and use of your information as described in this policy. We encourage [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3536","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/pages\/3536","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/comments?post=3536"}],"version-history":[{"count":3,"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/pages\/3536\/revisions"}],"predecessor-version":[{"id":3539,"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/pages\/3536\/revisions\/3539"}],"wp:attachment":[{"href":"https:\/\/www.mindlapse.ai\/en\/wp-json\/wp\/v2\/media?parent=3536"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}